How can I contact Nexon?
X. CONTACT US
| Publisher | Contact Information |
|---|---|
| NEXON Co., Ltd. | Ark Hills South Tower 6F, 1-4-5 Roppongi, Minato-ku, Tokyo 106-0032 [email protected] |
| Nexon America Inc. | 2130 E Mariposa Ave, Box 866 El Segundo, CA 90245, United States of America [email protected] |
Can you change Nexon email?
What you’ll need to do is submit a ticket with the information noted below. Nexon Player Support will then investigate the information included and should your information match up, we will be able to change the e-mail on the account to a new one.
How do I report Nexon?
To report an issue: From the Nexon Support Center, under Mobile Games, select your game. The Report an Issue page opens. Select the issue that you need help with, such as Purchase or Game Play. These options vary based on your selected game.
How do you send Nexon tickets?
If you need to contact our Help Center and send a ticket, please click on the “Submit a Request” button below. Log into a Nexon Account, and submit your ticket with details regarding the issue that you are having.
Where is Nexon HQ?
Minato City, Tokyo, Japan
Nexon/Headquarters
Where is Nexon America located?
El Segundo
Headquartered in El Segundo, California, Nexon America was founded in 2006 introducing micro-transactions and the free-to-play business model in the western market.
How long does it take for Nexon support to respond?
Although Nexon’s SLA for an email ticket is to reply within 18 hours, the teams generally respond in 10 hours or less—another marked improvement.
How do I Change my Nexon account email address?
How do I change my Nexon account email address? What you’ll need to do is submit a ticket with the information noted below. Nexon Player Support will then investigate the information included and should your information match up, we will be able to change the e-mail on the account to a new one.
How can I link my Steam account to my Nexon account?
How to link an account to Steam You must have a Steam account and have the Steam client downloaded. Log in to your Steam account. Download the Nexon game you wish to play through Steam! On the Game Page for the game you wish to play, click “Play”. A window prompt will pop up with the game’s End User License Agreement.
How do I enter my Nexon verification code?
An email will be sent to the email you’ve provided in step 6 with the verification code. Verification codes will be valid for 5 minutes. Input the verification code into the “Enter verification code” box, or click “Resend” if you did not receive the email or the code has expired.
Do you need a valid date of birth to use Nexon?
Please enter a valid date of birth. Sign me up for Nexon email newsletters and exclusive special offers. (Optional) I agree to Nexon’s Terms of Use. To understand how we process your information, please refer to our Privacy Policy.
How to create a Nexon account and receive email?
To create a Nexon account, please navigate to and click the “Sign Up” button located in the upper right-hand corner. Once your account has been created, locate the verification email sent to the email address you provided to validate your account.
What to do if you forgot your Nexon e-mail address?
Nexon Player Support will then investigate the information included and should your information match up, we will be able to change the e-mail on the account to a new one. If we are unable to verify that you are the account owner, we will not be able to change the e-mail address for the account.
An email will be sent to the email you’ve provided in step 6 with the verification code. Verification codes will be valid for 5 minutes. Input the verification code into the “Enter verification code” box, or click “Resend” if you did not receive the email or the code has expired.
Do you need to unlink your Steam account from Nexon?
Your Nexon account is unique from your Steam account. Before playing a Nexon game, you were asked to link your Steam account with your Nexon account. If you want to play on another Nexon account on your Steam account, you will need to unlink your Steam from your current Nexon account.
Open a ticket (PC/console games)
- From the Nexon Support Center, under PC Games or Console Games, select your game.
- Click Submit a Request, located toward the upper-right of the page.
- Sign in to your Nexon account.
- Select an issue that best represents your problem from one of the topics listed below.
How long does it take for Maplestory support to respond?
It shouldn’t take no more than 3 days depending on when you create it. Usually 1-2 business days (for me at least) different for everyone else. Not going to say ‘don’t expect help’ like everyone else because it’s really a toss up if you’re gonna get help or not.
Can you delete your maplestory account?
Access the Main Menu. Access the Options Menu. Locate “Delete Account” under the Info menu tab. Select “Delete Account” to trigger the disclaimer message.
How do I remove my Gmail account from MapleStory M?
Deleting a MapleStory M account takes place within the game.
- Access the Main Menu.
- Access the Options Menu.
- Locate “Delete Account” under the Info menu tab.
- Select “Delete Account” to trigger the disclaimer message. Select “No” to return to the Options Menu.
How do I transfer my M account to MapleStory?
Once you’ve logged in using your Nexon account, travel to the Event Hall and speak to the Maple Administrator NPC. Choose the “Talk to a Maple Admin” dialogue option and then select “Check Maple M Link String.” This will display the code that can then be entered into MapleStory M to link the accounts together.
