updates | March 10, 2026

How do I search for a seller on trademe?

To search by seller, scroll to members in the search area and type in the name, in my case turnerschch. You can also save favourite sellers; find them in the third tab in the my favourites window.

Can you get scammed on Trade Me?

If you receive a suspicious email that looks like it’s from Trade Me, our Trust and Safety team want to know about it. Please forward the email to our team directly at [email protected] If you have clicked on any of the links in a suspicious email, please report it to us.

What do the stars mean on trademe?

If the seller’s account has at least one red star next to their username, it means they’re authenticated. Every member has a feedback rating, the higher the rating the more trades they’ve successfully completed.

What did trade me sell for?

Trade Me is New Zealand’s largest online auction and classifieds website. Managed by Trade Me Ltd., the site was founded in 1999 by New Zealand entrepreneur Sam Morgan, who sold it to Fairfax in 2006 for NZ$700 million.

Can I give my phone number on trademe?

All tax obligations are the responsibility of the advertiser and/or member using the Member Service (as the parties determine). You may list your phone number within the contact details on the listing.

How does trademe auction work?

An auction is where anyone can place a bid, and the highest bid over the reserve wins the auction. An item won’t sell until bids have met the reserve – it’s the lowest price the seller is prepared to sell for. You will see a red ‘reserve met’ flag when it has reached that point.

How do I get my money back from Trade Me?

If a trade doesn’t work out, you can apply for a refund of the success fee. We’ll email the buyer and will email you the outcome within three days. Refunds will appear in your Trade Me account right away. You can only request a refund through this process for 40 days after the listing closes.

What happens if I get scammed on Trade Me?

If we decide to refund you under Buyer Protection, your money will usually be returned to the source (either your card, bank account or Ping balance) used to purchase the item. When we’ve returned your money to you, we’ll debit the seller’s Ping balance or Pay Now / Afterpay account.

How do I contact someone on trademe?

If you can’t find what you’re looking for, you can contact our Customer Experience team via the ‘Get in touch with us’ link at the bottom of a Help article. We’ll also have our team available to help via our live chat service, which you’ll see on our ‘Contact Us’ page, seven days a week.

What does $1 reserve mean on trademe?

The reserve price is an optional amount, which is higher or equal to the start price that’s set by the seller. An item won’t sell until bids have met the reserve – it’s the lowest price the seller is prepared to sell for. You will see a red ‘reserve met’ flag when it has reached that point.

What is Trade Me worth?

A new Morgan Stanley assessment, based on the value of comparable companies, says Trade Me is now worth between $A1 billion ($NZ1.

What does Sam Morgan do now?

Sam is a director at Vend, vWork, Trade Me and Xero. He is founder and chair of Jasmine Investment Holdings and has previously been a director for Fairfax Media and Sonar6. Sam is now an investor and advisor to a number of start-up businesses and is also involved with several non-profit organisations.

How do I talk to someone at TradeMe?

What happens if you dont pay TradeMe?

If you don’t pay for an Item that you’ve agreed to purchase (whether you have won an Auction or agreed through a Classified listing), and the Seller complains to us, we may step-in.

Should I bid or buy it now?

If you like the item so much that you don’t want to chance losing it (and you’re willing to pay the listed price), click the Buy It Now button. If you’d like to take your chances on winning the item at a lower price than the Buy It Now price on the listing, you can place a bid on the item.

Do bidders see the reserve price?

A reserve price is the lowest price you’re willing to sell an item for. Bidders can’t see the reserve price, but they’ll see whether it has been met.

What is the success fee on Trade Me?

Casual sellers

Success fees – casual sellers
Sold for $1 or less$0 (no success fee)
Sold for more than $17.9% of sale price (maximum success fee = $249)

How do I not get scammed on Trade Me?

Safe buying tips

  1. Always read the item description carefully.
  2. Check the seller’s feedback history.
  3. If a price seems too good to be true, it probably is.
  4. Beware of fake or pirated goods.
  5. Never send money overseas.
  6. Always complete the sale on Trade Me.
  7. Get a phone number.

Can I call trade me?

Give us some info on what you need help with, and we’ll get back to you. We no longer have a phone number that you can call us on. We’re available in live chat, 7 days a week.

What happens if the reserve price isn’t met?

If the reserve price is not met, the seller is not required to sell the item, even to the highest bidder. As a result, some buyers dislike reserve prices as they encourage bidding at levels that may not win.