general | June 20, 2026

How long does it take to get a response from Runes of magic?

All tickets in the system are read by our support team, and sometimes they may refer to another response, especially in the case of frequently asked questions. If you aren’t satisfied with your response, please ensure that you reply within 72 hours, otherwise the system will automatically close your request.

How many characters can you create in runes of magic?

Once you have logged into Runes of Magic, you must select a server. For the best network performance, you should choose a server in your country, or in a nearby country. Note: You may create up to 8 character on each server with your account. Note: Choose your server carefully; your character cannot be moved afterwards.

What to do if you forgot your runes of magic password?

You can still access this account by clicking on the “Your Account” tab on the support website. You will find the “Forgot your username or password?” link which will enable you to retrieve your login credentials. Simply enter the same email address linked with your Runes of Magic account.

Where do I send a support ticket runes of magic?

If you don’t remember registering with our support portal, you probably sent in a support ticket directly from the Runes of Magic game client, back when this was still possible. Previously, when the ingame reporting system was active, it automatically registered a support account for you.

Once you have logged into Runes of Magic, you must select a server. For the best network performance, you should choose a server in your country, or in a nearby country. Note: You may create up to 8 character on each server with your account. Note: Choose your server carefully; your character cannot be moved afterwards.

All tickets in the system are read by our support team, and sometimes they may refer to another response, especially in the case of frequently asked questions. If you aren’t satisfied with your response, please ensure that you reply within 72 hours, otherwise the system will automatically close your request.

You can still access this account by clicking on the “Your Account” tab on the support website. You will find the “Forgot your username or password?” link which will enable you to retrieve your login credentials. Simply enter the same email address linked with your Runes of Magic account.

Can you switch from Scout to Knight in runes of magic?

Switching Scout to be the primary class -> 1 Scout, 1 Knight. Switching Knight to be the primary class -> 10 Knight, 2 Scout. Watch out for equipment when switching class as your primary class dictates what you can wear.