news | March 27, 2026

Can RuneScape reset my account?

We don’t really reset accounts. Please, try locating the RS3 account here ~Mod Mu… “

How do I contact Jagex about a banned account?

Logged in and found your account has been banned? You can appeal the ban! You can do this here: *Please make sure to read the entire page before appealing your ban.

Is Noreply jagex real?

Phishers sending from [email protected]?? Yes, that’s a phishing mail and phishers can send mails and put anything they like as a sender’s address. E.g. they send you e-mail, which looks like is sent from [email protected], but actually it isn’t. Click here to see my vouch thread!

Why can’t I recover my runescape account?

Make sure you are entering your login Username or login email address. Make sure you are not entering your in-game character name as this may be different to your username. Your request will be denied as you may be attempting to recover someone else’s account!

Do runescape accounts get deleted for inactivity?

Inactive accounts are deleted after 5 years of their last login now – UNLESS you were a Player Moderator at any point and time, or if you had longer than 3 years of Membership (Not consecutively).

Can you get your RuneScape account unbanned?

If you think you were banned unfairly, by mistake, or if you admit guilt and want to “ask for forgiveness”, you have a chance to submit appeal RuneScape. If the player decides to appeal the ban, it may be accepted, resulting in the complete account recovery or a permanent mute.

Where is Jagex located?

Cambridge Science Park
Jagex Limited is a British video game developer and publisher based at the Cambridge Science Park in Cambridge, England.

Why are people locked out of runescape?

1% of all runescape players have been locked out of their accounts for a full month and counting due to a server backup error by Jagex.